At Jivana, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

  • Personal details (name, address, phone number, email) provided during order placement or registration.

  • Payment details (securely processed through third-party gateways; we do not store card details).

  • Browsing data (IP address, cookies, device information) to improve user experience.

2. How We Use Your Information

  • To process and deliver your orders.

  • To provide customer support and resolve queries.

  • To improve our website, services, and product offerings.

  • To send order updates, promotions, or newsletters (you can opt-out anytime).

3. Data Security

We implement strict security measures to protect your information. However, no online method is 100% secure, and we cannot guarantee absolute protection.

4. Sharing of Information

We do not sell or rent your personal data. Information may only be shared with:

  • Trusted delivery partners for order fulfillment.

  • Payment processors for secure transactions.

  • Legal authorities, if required by law.

5. Your Rights

  • Request access to your personal data.

  • Request correction or deletion of your information.

  • Opt-out of marketing communications anytime.

For questions about this Privacy Policy, please contact us at jivanacure@gmail.com.